Job Title: Billing Operations Lead
About the Role:
We are seeking an experienced Billing Operations Lead to oversee the operational billing for business units, including those utilizing Salesforce.
Key Responsibilities:
* Lead the operational billing process for business units
* Manage technical experience in Billing operations and systems such as Salesforce and SQL
* Develop skills in Oracle Billing system, BRM, workflow tools (i.e., Alteryx, Knime or Lavastorm)
* Collaborate with stakeholders to manage billing operations
* Work collaboratively in a team environment to resolve issues
Requirements:
1. Technical experience in Billing operations and systems
2. Strong stakeholder management and communication skills
3. Ability to work collaboratively in a team environment
4. Problem solving skill set
5. Experience with UAT Testing
6. BI Publisher (Metabase) - Developing skills
What We Offer:
A supportive and inclusive work environment that values diversity and inclusion.