Welcome to Mazda Australia, where innovation and passion converge to redefine the automotive experience. As part of Mazda Motor Corporation, we are committed to crafting vehicles that embody style, performance and cutting-edge technology. Join our team and be part of a legacy that drives excellence on the road and in the hearts of driving enthusiasts.
Join Mazda Australia as a Senior Product Specialist - Training.
This is a rare opportunity to play a strategic and hands-on role at the heart of Mazda's learning ecosystem. You will design, deliver and continuously evolve product training programs that build confidence, capability and pride across our dealer network and internal teams.
* Shape the future of product training across Mazda's national dealer network
* Be the go-to expert on Mazda vehicles, technology and emerging mobility
* Empower sales and service professionals to deliver an exceptional customer experience
This role requires a full-time, on-site presence five days per week to foster collaboration, strengthen team connections and ensure seamless support across the business.
Key Responsibilities:
Lead Mazda's product training strategy
Shape and deliver the strategic direction of product training in partnership with Mazda Australia leadership and key stakeholders.
Design and deliver high-impact product training
Develop and facilitate engaging face-to-face, virtual and eLearning programs covering new model launches, interim product updates, BT-50 and BEV technologies.
Act as Mazda's product subject matter expert
Provide expert knowledge on Mazda vehicles, technologies and competitor offerings to support both dealers and internal teams.
Build capability across the dealer network
Identify learning needs and uplift dealer confidence, capability and customer experience across sales, service and parts operations nationwide.
Drive training effectiveness and continuous improvement
Monitor outcomes, manage budgets, report on program impact and continuously refine training to ensure relevance, quality and measurable results.
About You:
You are a confident facilitator, natural educator and trusted product expert who thrives on enabling others to succeed. You combine strategic thinking with a hands-on delivery style and enjoy working closely with dealers and internal stakeholders alike.
To be successful, you will have:
* Experience in automotive product management, product training, learning and development, or a similar capability-focused role
* Knowledge of vehicle technology, with a passion for emerging mobility and electrification
* Exceptional communication, facilitation and stakeholder engagement skills
* The ability to translate complex information into practical, customer-focused learning
* Strong organisational skills with the ability to manage multiple programs and priorities
* Willingness to travel nationally as required
* Company car, new car discounts, participation in the discounted lease car program
* 17.5% annual leave loading
* Access to weekend loan cars, uniform allowance, onsite subsidised café and additional perks
* Ongoing learning and development opportunities
* Wellness programs throughout the year (skin checks, flu vaccinations, EAP, discounts)
Application and Selection Process:
Mazda Australia values attitudes and behaviours that align with our organisational culture.
Successful applicants will be subject to an online psychometric assessment, police, qualification and reference checks.
Apply now and become part of a collaborative team that values excellence, continuous improvement and meaningful contribution to the business.
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