Job Title: Business Operations Leader
Bloom Gardens Melbourne is seeking an experienced leader to oversee the day-to-day operations of our gardening and landscaping business.
This role will see you work directly with our team to ensure efficient delivery of services to valued clients across Melbourne's inner East, Southeast, Bayside, Mornington Peninsula and surrounding areas.
* Main Responsibilities:
* Ensuring safety practices are embedded throughout our operations
* Effective management of resources, including labor, materials and equipment
* Daily schedule coordination to manage unplanned absences and client requests
* Leading a high-performing team of gardeners and landscapers, providing support and guidance as needed
* Client relationship management on active jobs, including scope variations and escalations
* Warehouse management, maintaining organization and adequate stock levels
* Staff recruitment, performance management and annual reviews
* Procurement and upkeep of vehicles, equipment and tools
* Development and implementation of standard operating systems and processes
We require an open communicator with experience leading field-based teams. You should possess excellent project management skills, problem-solving abilities and attention to detail.
A minimum of 5 years' experience leading field-based teams in gardening, landscaping or related industries is essential. Proficiency in Google Workspace and scheduling software is also required.