Join to apply for the Account Director role at Optus
Join to apply for the Account Director role at Optus
We're looking for a strategic, customer-focused Account Director to lead a portfolio of high-value enterprise accounts within the NSW Enterprise team. This role is central to driving growth across Optus Business' managed ICT services, mobility, and outsourced solutions. You'll play a key role in deepening client partnerships, delivering innovative solutions, and expanding our presence in the enterprise market.
The day to day
* Manage a portfolio of enterprise customers with varied service needs and significant Total Contract Value (TCV).
* Build and maintain trusted relationships with C-level and IT decision makers.
* Drive revenue, profitability and market share through strategic account growth.
* Champion the early adoption of new products and services.
* Lead co-creation and innovation initiatives to introduce and embed Optus capabilities.
* Act as a market advocate for Optus' enterprise offerings across ICT, mobility, and outsourcing.
* Mentor and support Account Managers and collaborate across teams to deliver exceptional customer outcomes.
What makes you a great fit?
* Strong business acumen and commercial thinking.
* Proven ability in relationship-based sales leadership.
* Understanding of GTM logic and vertical strategies.
* Demonstrated success in business development within complex enterprise environments.
* Solid understanding of cloud-based and managed ICT services.
* Excellent stakeholder engagement and negotiation skills.
* Ability to manage long sales cycles and multiple internal/external stakeholders.
* Collaborative leadership style and experience mentoring others.
Perks we love at Optus
* Earn without limits through our uncapped commission model.
* 3 days in the office, 2 days remote – with flexible hours to suit
* Inclusive paid parental leave, up to 16 weeks for the primary care giver
* Competitive leave including 2 additional 'Connected Leave' days
* All Optus employees have access to resources, webinars and support via the 'Parents at Work portal'
* Own your own growth by accessing an extensive online and facilitator led learning catalogue.
* Connect at work through our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network and Young Professionals.
* Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
* Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon
Keen to see what it's really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes
At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.
For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Telecommunications
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