Service Designers - Long Term Contracts
We are seeking a highly skilled Service Designer to join our team in a long term contract. As a Service Designer, you will play a key role in leading stakeholders and project teams to generate journey maps, service blueprints, and service models.
In this role, you will demonstrate experience in overseeing and participating in research activities, generating insights and effectively using qualitative and quantitative data to drive improvements. You will also have the ability to scope and break down work into design deliverables, and tailor methods and processes to set timeboxes.
We are looking for someone with versatility across a wide range of user experience practices, including user research, stakeholder engagement, information architecture, interaction design, UI/visual design, prototyping and testing. You will have a strong understanding of the Australian Governments Digital Service Standard and/or the UK Design Councils Double Diamond Model.
Responsibilities:
* Lead stakeholders and project teams to generate journey maps, service blueprints, and service models.
* Oversee and participate in research activities, generating insights and effectively using qualitative and quantitative data to drive improvements.
* Scope and break down work into design deliverables, and tailor methods and processes to set timeboxes.
Requirements:
* Demonstrated experience in leading stakeholders and project teams.
* Demonstrated ability to oversee and participate in research activities.
* Strong understanding of the Australian Governments Digital Service Standard and/or the UK Design Councils Double Diamond Model.
What We Offer:
* A competitive salary package.
* Ongoing professional development opportunities.
* A dynamic and supportive work environment.