**Job description**:
- **Multiple Federal Government opportunities in Surry Hills and Parramatta**:
- ** 12-month contract with possibility of extension**:
- **$60.26 per hour + super**
Our Client is a Federal Government body that supports Australians and their families by valuing a positive contemporary attitude to disability. They are currently seeking multiple
** APS6 Case Managers** to join their team in Parramatta and Surry Hills.
**The Role**
In this role you will be responsible for assessing available information against legislative criteria and policies to determine the most suitable way to conduct Administrative Appeals Tribunal (AAT) proceedings on behalf of our client. The focus will be resolving matters in a timely manner without the need to progress to an AAT hearing, where possible.
***
This will be a varied, busy role and requires someone with resilience and an ability to work in a changing environment.
**Responsibilities may include but are not limited to**:
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
- Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at meetings.
- Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and our client.
- Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process.
- Case Management or Legal experience would be highly desirable.
- Strong judgement and problem-solving skills.
- Strong customer service and communication skills along with excellent attention to detail.
- Ability to manage competing priorities while maintaining high work standards and accuracy.
- Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas.
- Meeting the personal needs of individuals to build trust, encourage two-way communication, and strengthen relationships.
- Experience in building relationships both with internal and external stakeholders.
**To Apply**:
In order to be considered applicants are required to hold an
**Australian Citizenship.**
If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW or call Ankita on 02 9200 3683 for more information.
Note: You may be required to provide evidence of your COVID-19 vaccination status.