Overview
Retail Assistant Manager | Colac. Take on the role of Assistant Store Manager at Petstock and support the Store Manager in leading a passionate team to deliver the world-class customer service we're known for, playing a key role in the success of the Petstock Group. With a fun, friendly, and inclusive culture, you'll have every opportunity to grow your career within our retail operations team.
Responsibilities
* Lead by example, mentoring and inspiring your team daily.
* Support your Store Manager in coaching the team to achieve and develop their knowledge and skills.
* Lead from the front by consistently providing an exceptional customer experience.
* Create a strong safety mindset, fostering a culture of safety within your team.
* Support your Store Manager to manage stock effectively, ensuring accuracy and that the team follows stock integrity processes.
* Assist in managing visual merchandising (VM) of stock displays, ensuring VM standards are consistently maintained.
* Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services.
* Recruit, onboard, and induct high-calibre new team members.
* Create a fun, supportive in-store culture where your team loves coming to work every day.
* Proactively support local marketing opportunities and sponsorships.
* Experience in a similar store leadership role or readiness to take the next step in retail management.
* Demonstrated drive to achieve and exceed sales targets.
* Strong leadership with the ability to motivate and build high-performing teams while fostering a positive culture.
* Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks.
* Ability to drive safe Work, Health & Safety practices.
* Established business acumen.
* Ability to be flexible and adapt to a changing work environment.
* Strong interpersonal skills with the ability to build relationships and rapport with customers and the wider team.
Qualifications
* Experience in a similar store leadership role or readiness to take the next step in retail management.
* Proven ability to lead, motivate and develop a team to achieve sales targets.
* Strong communication and interpersonal skills, with the ability to build relationships with customers and colleagues.
Benefits
* Award-winning programs that support career growth, with a new leadership development program underway.
* Team member, family & pet benefits across Petstock Group & Woolworths Group.
* Free access to mental health, financial & wellbeing support services.
* From supporting the Petstock Foundation to sustainability projects and community partnerships.
* Opportunity to purchase up to 2 weeks of Additional Paid Leave & 4 weeks of paid parental leave.
* Health and wellbeing services at a corporate discount.
* Exclusive access to Workplace Banking.
Company and Culture
We're built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet. Our Diversity and Equal Opportunity commitment: we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. We aim to hire candidates from the same geographic region (typically within an 80km radius) to strengthen community connections and support local economies.
Application
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