We are hiring: Team Coordinator – NDIS Services
Position: Team Coordinator (Disability & Mental Health Supports)
About the Role:
We are seeking a proactive and compassionate Team Coordinator to join our NDIS service team. This hybrid role combines hands-on support work with leadership and coordination duties. You will support participants to achieve their individual goals while also supervising a team of support workers, ensuring high-quality service delivery that aligns with NDIS standards. The Role is divided into 2 components:
Key Responsibilities:
Support Work Component:
* Provide person-centred, strengths-based support to NDIS participants in their homes and the community.
* Assist participants with daily living activities, personal care, community access, and skill development.
* Foster participant independence, wellbeing, and community engagement.
* Maintain accurate documentation, progress notes, and incident reports.
Team Coordination Component:
* Lead, support, and mentor a team of support workers.
* Assist in scheduling shifts, managing rosters, and covering shifts when needed.
* Ensure compliance with participant plans, risk assessments, and behaviour support plans.
* Monitor service quality, staff performance, and client satisfaction.
* Support onboarding, training, and supervision of new staff.
* Collaborate with participants, families, guardians, and other stakeholders.
Role Criteria:
* Certificate III or higher in Mental Health, Disability, or a related field is desired but not essential.
* Experience in providing support to people with mental health or disability needs is highly desirable.
* Experience with behaviour support and complex needs is desirable
* Strong communication skills and the ability to work collaboratively with participants, families, and other professionals.
* Proven experience or capacity to lead and coordinate a team.
* Strong knowledge of the NDIS framework and person-centred practice.
* Excellent communication, interpersonal, and problem-solving skills.
* Ability to manage priorities and adapt to changing situations.
* Proficiency in using client management systems.
Why Join Us?
* Competitive salary and benefits under the SCHADS Award.
* Supportive team environment with ongoing professional development opportunities.
* Flexible working hours to suit your lifestyle.
* Employee Assistance Program (EAP) for confidential wellbeing support.
* Competitive pay and flexible working arrangements.
If you're ready to bring your skills and compassion to a rewarding role in mental health and disability support, we want to hear from you
Apply Now
For further information about the role, you can reach us at: or by calling
Job Type: Part-time
Pay: $40.00 – $50.00 per hour
Expected hours: 15 – 30 per week
Benefits:
* Employee mentoring program
* Professional development assistance
* Travel reimbursement
Application Question(s):
* Do you have experience working with people with disability and mental health support needs?
Licence/Certification:
* First Aid Certification (Preferred)
* Working with Children Check (Preferred)
* NDIS Worker Screening Check (Preferred)
* National Police Certificate (Preferred)
* Driver Licence (Preferred)
Work Authorisation:
* Australia (Preferred)
Work Location: In person