Network Support Engineer (Level 2) – East Melbourne
Are you a skilled Network Support Engineer looking to take the next step in your career? This is a great opportunity to join a well-established Managed Service Provider that delivers cutting-edge network solutions to clients across multiple industries.
What you'll be doing:
* Providing Level 2 network support for a range of customers
* Troubleshooting and resolving incidents across Cisco, Fortinet, and Palo Alto environments
* Supporting routing, switching, and firewall infrastructure
* Working closely with senior engineers on network upgrades and configurations
* Maintaining strong customer relationships through excellent technical support
What you'll bring:
* Proven experience in a Network Support or Network Engineer role
* Strong hands-on experience with Cisco networking technologies
* Exposure to Fortinet and/or Palo Alto firewalls
* Solid troubleshooting skills across LAN/WAN environments
* Relevant certifications (CCNA, NSE, or PCNSA) are highly regarded
What's on offer:
* Hybrid working environment (East Melbourne office)
* Work with a collaborative and experienced technical team
* Opportunities for professional development and certification support
If you're passionate about networking and looking to work in a supportive environment that values technical growth, this could be the perfect next step.