Job Description
The Remarketing Assistant will play a key role in coordinating the returning of Guaranteed Buy Back contracts and processing returned vehicles. This involves working closely with customers, dealers, auction houses, and internal stakeholders to provide exceptional service.
Key responsibilities include providing termination quotes for fleet teams, preparing stock for sale through market research and coordination, and monitoring auction results to negotiate the best outcomes.
* Provision of early termination quotes for fleet teams
* Preparation of stock for sale via multi-channel approach including market research into valuations, reserve setting, and stock transport coordination
* Preparation of weekly dealer sales catalogues and assessment of dealer offers
* Monitoring of monthly auction results and negotiation of best outcome via auction house
* Checking weekly stock inventory against repossessed asset register
* Monitoring assets nearing lease maturity
* Coordinating with Collections team to process and monitor repossession of stock
* Cross-training with broader teams to assist in peak periods
* Active participation in team meetings, activities, and relevant projects
* Providing world-class customer support experience
* Supporting customer and dealer enquiries with Guaranteed Buy Back end term process
Required Skills and Qualifications
The successful candidate will be a confident and curious problem solver with an ability to learn and adapt quickly, especially in relation to the used truck market. They will possess a passion for building relationships and challenging processes to create improvements.
A future focus and the ability to take ownership of the role and its tasks is also desirable. The ideal candidate will be a self-starter with an ability to negotiate the best outcome for all involved parties, therefore, a sales and goal-oriented team player with a keen eye for detail will be highly valued.
An understanding of the truck industry and finance processes will be advantageous, as well as a tertiary qualification in a business or finance-related field. This role requires use of Microsoft Office applications and general computer tasks, therefore any skill or experience with these systems is valued.
Benefits
We put our people first because when our people are a priority, they then will serve our customers and partners as their #1 priority. We offer generous employee benefits such as discounted car leasing options, on-site parking, Great Place to Work initiatives and events, EAP, and a flexible & progressive work culture.
Others
Our passion for our people also extends to Employee Recognition and Reward programs, as well as providing access to ongoing learning and development opportunities.