Customer Service Specialist
The Customer Service Specialist is responsible for handling customer inquiries, providing information on products and services, and assisting customers with their account needs.
Key Responsibilities:
* Engage with customers via phone, email, or other communication channels
* Communicate effectively to identify needs and resolve concerns in a seamless experience
* Assist customers with account-related transactions
* Provide factual information about superannuation and insurance products and services
* Resolve customer inquiries and escalate issues as needed
Requirements:
* Highly motivated and experienced customer service professional
* Effective communicator with strong interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving skills
* Basic knowledge of superannuation and insurance products and services
Benefits:
As a valued member of our team, you will receive a competitive salary and benefits package, including opportunities for professional growth and development.
What We Offer:
We offer a dynamic and supportive work environment, where you will have the opportunity to work with a talented team of professionals. Our organization is committed to excellence and innovation, and we are looking for individuals who share our values and passion for delivering exceptional results.