**About the Role**
The key responsibilities of this role involve liaising with our residential valuation teams, contacting our clients and securing successful appointments. The successful applicant would ideally enjoy working in small teams in an energetic role and would proactively strive for efficiencies within all aspects of the department. You will be the 'go-to' person for your allocated Valuers, helping them by booking their appointments and arranging the appointments in a way that benefits the Valuer and the customer. You will be provided with robust training in the role, in a supportive team and office environment.
**We are looking for someone who possesses**:
- Previous customer service experience highly regarded.
- Friendly, helpful and confident phone manner.
- Efficient and able to co-ordinate appointments on behalf of our team of valuers.
- Able to manage stress under pressure.
- Knowledge of Newcastle and surrounds area.
- Excellent standard of verbal and written communication skills
- Reliable attendance and conscientious work ethic.
- **We can offer the successful applicant**:
- A truly single company network with strong team culture and one way of doing business.
- A supportive team environment with training and support from respected team members.
- An open and welcoming office environment.
- A permanent full-time position paid fortnightly.
- A day off for your birthday, as well as leave to further your studies or volunteer.
- Novated lease and salary sacrifice programs to make your money go further.
- A proactive approach to employee well-being, with employee assistance programs, flu vaccination reimbursed and mental health first aid programs.
- Reward and recognition for your support and commitment through length of service and guiding principle awards.
- It is a condition of employment that staff is to have a Police Clearance (paid for by the business). You must also supply an Immunisation Certificate that declares you have been vaccinated for COVID-19, or a valid exemption notice accepted by your State Government, prior to commencing employment._
**How to Apply**
- Acumentis embraces and values the diversity of culture, working arrangements, sexual orientation, and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome the unique contributions of all people. We embrace and celebrate the value of Indigenous people, their skills, and their contribution to our organisation._
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