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Customer support representative

Melbourne
beBeeResponsibilities
Customer Support
Posted: 28 August
Offer description

Job Opportunity

We prioritize team culture, offering a free barbeque and hearty breakfast once a month. Our state-of-the-art facilities and clean site make it easy to collaborate.


The Role

* Support the wider team with administration assistance and customer updates regarding vehicle repairs.

Key Responsibilities:

* Maintain a customer-centric environment.
* Keep customers informed about the repair process and anticipated completion dates.
* Contact customers to ensure satisfaction with our services.
* Collaborate with management on inventory control (parts, paint, consumables etc).
* Liaise with insurance providers regarding claims/repairs.


Requirements

* Experience in a Customer Service position.
* Highly professional and personable with strong interpersonal skills.
* Strong systems experience and competent computer abilities.
* Excellent verbal and written communication skills.
* Ability to meet deadlines.
* Able to work effectively and collaboratively with the team.

Benefits include reward and recognition, career development and training, referral bonuses, and more.


About Us

We value diversity and are committed to creating an inclusive environment for all employees. We champion individual strengths and foster fulfilling careers.

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