Exceptional Customer Service Representative
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We are seeking a highly skilled individual to provide exceptional customer service and sell products to customers. As a key member of our sales floor, you will be responsible for delivering a positive shopping experience.
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Main Responsibilities:
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1. Customer Service: Provide excellent customer service by responding to inquiries in a timely and professional manner.
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2. Sales: Sell products to customers by identifying their needs and making product recommendations.
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3. Transaction Processing: Process transactions accurately and efficiently using point-of-sale systems.
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4. Product Knowledge: Maintain a high level of product knowledge and stay up-to-date on new products and promotions.
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5. Teamwork: Work effectively as part of a team to achieve sales targets and provide support to colleagues when needed.
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6. Adaptability: Adapt to changing priorities in a fast-paced environment.
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7. Communication: Develop excellent communication and interpersonal skills to build rapport with customers and colleagues.
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8. Stock Management: Understand retail principles and practices, including stock management and inventory control.
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9. Availability: Be available to work a variety of shifts, including weekends and evenings.
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10. Candidate Requirements: Have a strong passion for delivering exceptional customer service, excellent communication and interpersonal skills, and a strong understanding of retail principles and practices.