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Pre-sales solution engineer

Melbourne
Hsi
Posted: 15 December
Offer description

About Us
HSI Donesafe, an HSI Company, is one of the fastest growing cloud-based workplace health, safety, and compliance platforms.
Known as "The People's Safety Software", Donesafe is built with the user in mind and is designed to ease the administrative burden and cost of WHS management.
Our parent company, HSI, is a leading Environmental, Health and Safety (EHS) and workforce development provider based in the United States that offers safety and workplace training, safety management software, and compliance solutions.
Founded in ****, HSI has seen tremendous growth supported by innovative technology, robust systems, and exceptional customer support.
Our mission is to make the workplace and community safer.
Job Summary
If you possess a unique blend of business acumen and technical skills, we have the perfect opportunity for you
As part of Donesafe's innovative SAAS platform team, you will collaborate with the sales organization to help our enterprise customers maximize the benefits of our product suite.
This role emphasizes motivation, soft skills, and work ethic, alongside experience.
Expect ample training to help you succeed quickly
Key Responsibilities
Support the Enterprise Sales team with opportunity qualification, demonstrations, Proof of Concept (POC), RFP responses, and business justification in a presales capacity.
Lead the adoption and optimization of internal sales tools and business infrastructure.
Evangelize new product features and provide customer feedback to Donesafe product management and engineering groups.
Work with our implementation and referral partners to promote and on-sell Donesafe via presales engagements and partner enablement.
Maintain a deep understanding of the customer's business as well as their technical environment.
Provide product and subject matter leadership for HSI business areas and industry segments.
Excellent communication and interpersonal skills are required for this customer-facing position.
Competencies / Essential Skills
Good listener & communicator: Requirement gathering is a key part of the role so the ability to ask the right questions and correctly understand the information received is essential.
Critical thinking: The ability to understand and analyze problems and identify solutions.
Problem solving: The ability to think creatively and work collaboratively with teams to solve business challenges.
Effective stakeholder engagement: Business analysts work with a wide range of different stakeholders.
Decision making: The ability to make decisions around requirement prioritisation, scope, and assessing viability of solutions.
Documentation and writing skills: Excellent documentation and writing skills and the ability to translate the business need/request into technical requirements.
Effective presenter: The ability to present findings and recommendations and manage stakeholder meetings.
Qualifications and Experience
Must-have
Hands-on experience working with at least one analytics-based system, CRM, or comparable enterprise SaaS platform supporting business process automation, reporting, and data management.
Strong presentation & negotiation skills.
Excellent communication, critical thinking, and analytical skills.
Nice-to-have
Technical background with a sales/customer orientation (1+ years).
Experience selling and working with pure SaaS solutions in multi-tenant architectures.
Cloud platform experience, such as AWS or Azure.
Specific experience in Safety Management (WHS) platforms.
Tertiary qualification favored.
Benefits
Access to a confidential and free EAP Service (Employee Assistance Program).
Birthday Bonus Day – a day of paid leave for your birthday.
Access to FlareHR Employee Benefits & Discounts, including Novated Leasing.
Tuition Reimbursement – support for eligible employees' educational expenses.
Volunteer Leave – 16 hours of volunteer leave per year to support causes that align with our mission "Connection Workplace Safety, Compliance and Employee Development".
A flexible working environment.
A collaborative and supportive team-based environment.
Our Culture
Life at HSI Donesafe is underpinned by two key values:
#OwnIt– We do what we do with passion and enthusiasm.
We take responsibility and just get the job done.
#Teamwork– We're a company that fosters collaboration, teamwork, and innovation.
We work exceptionally hard and celebrate our wins together.
#Continuous Improvement– Creating new and better ways for our team and organization to be successful.
We are a work-in-progress, always striving to be better.
Seniority level
Entry level
Employment type
Full-time
Job function
Software Development
#J-*****-Ljbffr

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