Hi, we’re PEXA!
PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week.
We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.
We’re growing fast, that is where you come in.
We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.
Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.
Why become a PEXArian?
Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience.
Here’s a snapshot of what your life at PEXA could look like:
Your growth: We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools.
Your wellness: We care about your holistic wellbeing
Your work/life blend: We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work.
You will be the lead for a variety of projects, with a specific focus on regulatory projects including Operational Resilience and regulatory compliance, across PEXA, Optima and Smoove, dealing with internal and external people, all of which being treated as our ‘customer’.
You are approachable, professional, positive and adaptable and take pride in the successful interaction and delivery of any change to the delight and amazement of our customer’s experience!
You will work across a diverse range of projects, from a very small quick change, to long, complex and time-consuming implementation.
You will align to the UK Change Framework, using tried and tested project methodology and artefacts to plan, manage and inform of progress, implementation and success. Whilst always being mindful of mitigating risk and ensuring we align to regulatory requirements.
You will build and maintain strong stakeholder and network relationships both internally and externally and provide regular updates and reporting to these and management.
As a ‘start up’ business in the UK, our ever-evolving change will be continuous and challenging, so having a flexible and pragmatic approach to support our strategic direction is critical to our customer centric focus and continuous improvement.
Key Accountabilities
- Project Planning and Execution including timelines, budgets.
- Ensure all elements of a plan are delivered on time and to a high standard, and that objectives and outcomes are met.
- Set, own, monitor and measure critical success measures, to ensure benefits can be realised and success celebrated
- Risk Assessment and Management: Identifying and evaluating potential disruptions, developing mitigation plans, and tracking performance.
- Compliance: Ensuring the business meets regulatory requirements related to Operational Resilience, specifically those outlined by the FCA.
- Collaboration: Working with cross-functional teams to implement and maintain policies, frameworks and associated action plans.
- Reporting: Providing regular reports on the status of activity to management.
- Data Collection and Analysis: Gathering and analysing data such as risk assessments, incident reports, and performance metrics.
- Documentation: Developing and maintaining documentation, including policies, frameworks, procedures, and risk assessments.
- Business Impact Analysis: Supporting the development and maintenance of Business Impact Analysis (BIA) reports.
- Contingency Planning: Supporting the development and maintenance of business disruption contingency plans.
- Training and Support: Providing training, support, day to day management and embedding of regulatory compliance into the PEXA business and (where applicable) all subsidiary entities to ensure alignment to best practices.
Skills & Experience
Essential
- Experience implementing and owning Operational Resilience within a financial services and Technology business including business continuity and risk management.
- Understand Operational Resilience and important business services (IBS), including any process mapping as required.
- Dealing with Regulators and representative of a business, specifically the FCA.
- Technical expertise - able to translate technical requirements into actionable plan
- Experienced and qualified in project management using agile & waterfall methodology
- Ability to demonstrate adherence to project standards and frameworks
- Track record of managing multiple project and complex deliveries
- Excellent interpersonal skills to develop effective relationships
- Exceptionally organised with an articulate, creative and positive attitude
- Strong time management and team player with collaborative approach
- Strong communication skills, written, verbal and visual
Desirable
- Experience of the UK mortgage process either with a Lender or Conveyancer
- Understanding UK mortgage regulation and compliance
- Experience of working with external customers and outsource providers
- “Conversational”/Moderate understanding of data management and AWS
Salary: £60,000 - £70,000 a year
Sounds like you? We at PEXA are ready so if this role sounds like you apply today.
Please note that as part of our recruitment process, we will be sharing your personal information with Cifas to prevent fraud and verify your identity. For more information on how we process your personal data, please see our applicant policy.
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📌 Project Manager (Operational Resilience Manager, FCA)
🏢 PEXA Group
📍 City of Wollongong