3 days ago Be among the first 25 applicantsDirect message the job poster from AnyITMD at AnyIT, providing IT services and consultation to SME’s in East Anglia. Think disaster, what would you do?About Us:At AnyIT, we provide managed IT services and cybersecurity solutions to small and medium-sized businesses across Suffolk and beyond. Our team is passionate about helping clients use technology to drive their success. We’re Cyber Essentials certified and committed to delivering reliable, responsive, and proactive IT support.The Role:We are seeking a skilled Senior Technical Engineer to join our dynamic team. This is a client-facing role where you’ll not only resolve complex technical issues but also help guide our customers in aligning their IT strategy with business goals. You’ll take ownership of scheduled client visits, deliver proactive reviews, and maintain strong relationships with both technical and non-technical stakeholders.Key Responsibilities:• Deliver proactive IT support and scheduled site visits to clients.• Act as a technical advisor, helping clients improve their IT environment and infrastructure.• Support the implementation of strategic IT plans tailored to business needs.• Work closely with our service desk and project teams to ensure seamless service delivery.• Identify opportunities to improve client systems and recommend solutions.• Maintain detailed documentation and client records.• Provide mentorship and technical guidance to junior team members.Skills and Experience:• Proven experience in a similar senior IT support or technical engineer role.• Strong knowledge of Microsoft technologies, networking, and cloud services.• Excellent communication skills with the ability to translate technical concepts for non-technical users.• Comfortable working independently and managing multiple clients.• Experience working with SMEs and understanding their IT needs is a plus.• Full UK driving licence and access to a vehicle.What We Offer:• Competitive salary (see application form for details)• Flexible working options• Ongoing professional development and training opportunities• Supportive, collaborative team culture• Opportunity to work with a wide range of technologies and industriesSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesComputer Networking ProductsReferrals increase your chances of interviewing at AnyIT by 2xGet notified about new Senior Technical Engineer jobs in Greater Ipswich Area.Ipswich, England, United Kingdom 4 months agoIpswich, England, United Kingdom 4 months agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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