Compliance coordinator

Primary Location: VIC - Melbourne - 655 Collins St.

Job Summary: This role is responsible for the ongoing administration and compliance of both internal and external resources within the ODM/NDM/BAT contracts, and for processing system access requests as the NBN Single Point of Contact (SPOC).

Employment Type: Permanent, Full Time
Reporting Line: Program Manager

• Ensure compliance of both internal and external resources within the compliance system.
• Assist subcontractors with their compliance requirements through phone and email support.
• Conduct compliance meetings with internal teams to present current status, highlight risks, and identify opportunities for improvement.
• Facilitate compliance meetings with external resources to address issues and support subcontractors in meeting compliance obligations.
• Validate and process subcontractor documentation submitted into the compliance system.
• Manage and process NBN SPOC requests for system access.
• Act as the subject matter expert for compliance systems and processes within the ODM space.
• Perform all other duties as required to support compliance operations and business needs.

• Confidently manage subcontractor records and ensure all compliance requirements are met before field deployment.
• Validate documentation, follow up on outstanding evidence, and elevate non‐compliance when necessary.
• Maintain accurate systems and prepare professional correspondence.
• Support audits, coordinate training, and prepare onboarding packs.
• Assist in resource procurement and ensure subcontractors meet our standards for capability, safety, and quality.

• A collaborative and inclusive work culture.
• Opportunities for professional development and career progression.
• Exposure to high‐impact projects across Australia's telecommunications landscape.
• A chance to contribute to strategic initiatives and shape workforce delivery.

Service Stream is an equal opportunity ASX‐listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. Specialising in designing, constructing, and maintaining new and existing networks, we provide end‐to‐end engineering and asset management solutions for our blue‐chip client base. We are committed to fostering a workplace culture that values diversity and inclusion, actively promoting the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups. As a signatory to the Veterans Employment Commitment, we also value the skills and experience of ex‐ADF members and their partners, strongly considering veterans who meet the key criteria for our employment opportunities.