Casual retail sales assistant (joondalup)

Joondalup WA, Australia

Total Tools Joondalup is looking for a Casual Retail Sales Assistant who has a real passion for tools & trades. This is an exciting opportunity to utilise your current skills and experience within a growing and diverse business.

This position will suit a motivated individual with strong attention to detail and a focus on customer service. You will work with a variety of team members and customers, demonstrating excellent interpersonal skills and the ability to build solid, long‐term relationships.

• Processing sales transactions
• Providing advice and information on products
• Supporting customer queries and offering solutions
• Maintaining store displays and ensuring a well‐presented store
• Processing and maintaining customer orders

• Previous retail and/or trade experience – you might be a retail star or a tradie looking for a break from tools
• Has worked with, understands, and has a passion for tools
• Enthusiastic, highly motivated, and a phenomenal teammate
• Dedicated to providing exceptional customer service
• Comfortable with technology – computer literacy is a must
• Available for weekdays, weekends, and some public holiday work

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers who are building the future. We are the first choice for trade quality tools and, most of our nationwide stores are locally owned and operated.

Our operating model respects and invests in our team and customers. We live by our values: One Team, Own it & Get it Done, Customer First & Be the Difference!

• Competitive wages, with flexible rosters
• Ongoing product training in market‐leading brands like Bosch, Makita, Milwaukee, and many more
• Commitment to ongoing job security, development, and growth

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position.

Type: Sales / Customer Service
Category: Retail Team
Reference ID: ES000716
Date Posted: 09/02/2026