ASX: Powering Australia's financial markets
When you join ASX, you're joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all.
Why join the ASX?
In your new role, you'll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.
Want to know why we are a great place to work, click on the link to learn more.
www.asx.com.au/about/careers/a-great-place-to-work
We are more than a securities exchange!
The ASX team brings together talented people from a diverse range of disciplines.
We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.
We're proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee‐led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we're committed to a fair and inclusive workplace where everyone can thrive.
What You'll Do
* Support ASX core network, including Datacentre Network, Internet, Office, Service Provider Network, Network Monitoring and Security.
* Contributing to procedural documentation and knowledge base as required.
* Responding to incoming support incidents in a timely manner. Resolve incidents, problems and change requests to required service level targets.
* Manage time in a manner to ensure all tasks are completed within specified time frames.
* Operate within ITIL service management processes including incident, problem and change management.
* Uphold and adhere to ASX's core values, guidelines, policies and procedures.
* Contribute to the design and implementation of projects.
* Liaise between the customer, stakeholders and infrastructure to provide innovative solutions for ASX Customers (internal and external).
* Management of Network Infrastructure including Monitoring and Capacity Planning.
* Assist in the deployment of networks to support ASX and backend projects.
* ASX Position Description 2/3.
* Improve on proactivity and ensure all processes are being reviewed to ensure efficiency.
What You've Done
* Solid Experience in F5 Arista Switching/Wireless, Cisco and Cumulus networking technologies.
* EVPN, VRF, MPLS, NAT, QoS and VPN knowledge.
* Experience in delivering and supporting large scale networks.
* Experience working on F5 technologies (LTM, GTM, APM and ASM). Design, support and upgrade of F5 physical and virtual devices.
* Experience working on Palo Alto Security technologies. Design, support and upgrade of Palo Alto network firewall devices.
* Influenced and negotiated with stakeholders to achieve the best outcomes.
* Directly interfaced with non‐technical customers.
* Experience working with and maintaining mission critical networks.
* Worked with monitoring tools and developed metrics for network availability.
And if you've got some of this, even better
* Tertiary degree in computer science/engineering/telecommunications.
* Vendor certifications CCNP / CCIE, F5, Palo Alto etc.
* Knowledge and support of operating systems – Windows / Linux.
* Scripting skills.
* Network monitoring.
* Mentoring team members.
What you need to enjoy and be good at this role
* Customer Driven & Delivery Focused – be an advocate for our customers.
* Attention to detail – errors are minimised to deliver accurate outcomes.
* Calm under pressure – can remain focused in times of stress.
* Naturally inquisitive – asks questions to ensure understanding.
* Confident decision maker – make straightforward decisions and know when to seek backup.
* Great communicator – able to get the message across in the best way.
* Analytical thinker – can evaluate information and seek a solution.
* Team player – support each other to achieve.
* Collaboration – can work with multiple stakeholders to deliver a common goal.
We make hiring decisions based on your skills, capabilities and experience, and how you'll help us to live our values. We encourage you to apply even if you don't meet all the criteria of this role.
If you need any adjustments during the application or interview process to help you present your best self, please let us know at .
At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full‐time, we encourage you to apply if you are interested in part‐time or other flexible working arrangements.
We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on‐boarding process.
To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.
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