About Arden Homes
As a leading residential home builder in NSW, we are proud to offer a range of building services that cater to diverse needs and goals.
We strive to deliver exceptional customer experiences throughout the entire process of building a new home, from architecturally designed first homes to luxurious residences.
Key Responsibilities
* Coordinate all aspects of a new home build for our clients, ensuring seamless communication between them and our team.
* Manage projects to ensure delivery within cost, quality, and time restraints, while maintaining high levels of customer satisfaction.
* Liaise with internal stakeholders to resolve complex construction, drafting, estimating, or project delivery issues.
* Establish and maintain positive relationships between our Construction Team and internal departments.
* Manage customer or contract disputes in line with our values.
About You
To succeed in this role, you will need:
* Prior experience in a customer service role and a commitment to providing exceptional customer experiences.
* The ability to work under pressure, managing multiple clients and prioritizing tasks effectively.
* Knowledge of councils and the residential construction industry is desirable, as is the ability to read plans, contracts, and basic estimating.
* Intermediate use of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
* Strong organisation and communication skills.
What We Offer
At Arden Homes, we value our employee community and strive to attract the best talent. We offer a bundle of benefits, including:
* Discount on building a new home through our building brands (after qualifying period)
* 12 weeks paid parental leave for primary carer/4 weeks for secondary carer
* Discounted health insurance through nib
* Discounts on whitegoods
* Fitness Passport
* Employee assistance program
* Flu vaccinations
* Professional development and educational assistance
* Attractive remuneration