Join Our Team as a Property Coordinator Assistant
Are you highly organised, proactive, and passionate about delivering exceptional customer service? A leading residential accommodation provider in West Street, Toowoomba—managing 144 units under the RTA (Residential Tenancies Act) for both General Tenancies and Rooming Accommodation—is seeking a Property Coordinator Assistant to join our small, dynamic office.
This is a fantastic opportunity to work in a supportive environment where training and ongoing guidance will be provided.
What We're Looking For
We're searching for someone who brings:
• Outstanding communication skills—written, verbal, and interpersonal—to build strong relationships with tenants via phone, email, and face-to-face.
• Exceptional organisational and time-management abilities, with confidence to work independently on assigned tasks.
• Professional presentation and a friendly, approachable demeanour.
• Problem-solving skills and a proactive mindset.
• Attention to detail, especially in data entry and administrative tasks.
• Commitment to confidentiality when handling tenant and staff information.
• Forward-thinking approach with the ability to plan ahead and anticipate needs.
About the Role
This is a 12-month full-time contract starting in January.
• Hours: Monday to Friday, 8:25 AM – 4:30 PM (38 hours/week)
• No overtime, weekends, or public holidays required
• Location: On-site in Toowoomba—no travel required
• Salary: Based on the Clerks Award, negotiable depending on experience
Your responsibilities will include:
• Tenant liaison and handling queries
• Managing correspondence via phone and email
• Preparing and processing RTA notices and forms
• General administration tasks and more
Required Experience
• Previous experience in rental property administration/ management with a strong customer service focus
• Familiarity with RTA forms, procedures and completion
• Intermediate computer skills (Outlook, Excel, Word) and experience with property management software like Realworks (preferred but not essential)
Why Join Us?
You'll play a key role in delivering an exceptional rental experience for our tenants while working in a collaborative, supportive team environment.
Ready to Apply? Please submit your resume along with a cover letter addressing each requirement. Applications without a cover letter may not be considered.