An Epic Icon needs an Epic Team!
Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Front Office Supervisor to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks.
We are seeking a customer focused and experienced Front Office professional with strong conflict resolution skills to lead and be part of our Front Office Team. This role will see you overseeing the daily operations of the hotels front office by managing a team of guest service agents, ensuring guest satisfaction, and ensuring that all processes and procedures are followed accurately and efficiently.
Key Duties
Supervise the Front Office team and ensure all processes are adhered to in line with department procedures. Assist in the training of new front office team members and acts as a role model to team members. Provide a high standard of quality service to all guests by responding to all enquiries and issues efficiently.
***Experience with Opera Cloud is highly regarded***
The Best Part
The highlight of being a Front Office Supervisor here is the opportunity to work in a beautiful location, interact with guests from around the globe, and develop valuable skills in hospitality management.
Our resort offers a range of attractive incentives to make your employment experience with us even better, such as discounted accommodation, competitive pay, resort discounts, delicious on-shift meals, and a relocation assistance