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Retail: part time customer service

Kalgoorlie
Telstra
Customer Services agent
Posted: 14 September
Offer description

Overview

Telstra is hiring We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. Our Kalgoorlie store is hiring a Retail Consultant to join the team on a part time basis. Working in a Telstra Retail Store is not just a job, it's an opportunity for tech-curious problem solvers to build a meaningful career within a market leader. It's a target-driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected - faster, better, smarter.

What we offer our team members We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners. Take a look at all that\'s on offer and how you can shape your benefits, your way. Below is a snapshot of just some of the cool things we offer:

* Team performance-related commission, with your first 2 months guaranteed, while you\'re getting up and running
* 30% off Telstra services
* Continuous training from management, to keep enhancing your skills and helping you grow
* Telstra SIM card
* Exclusive discounts and offers across 240 brands and partners
* 16 weeks paid parental leave for primary and secondary carers


Responsibilities


What you\'ll do As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. You\'ll be continually trained on the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service will help you support and provide solutions for our customers.


Qualifications / About you

* You're able to easily build a connection with a variety of new and existing customers
* You can quickly develop customised solutions for customers
* You've got a drive to reach (and exceed) sales targets and KPIs
* You're hungry to learn and grow within the role (and beyond)
* You have experience in a customer-facing role
* You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service


Apply


Apply now After you\'ve submitted your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.

In the meantime, find more about life at Telstra

Retail Opportunities at Telstra

We are committed to creating a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because diversity strengthens our team and our work. We have zero tolerance for harassment of any kind, and we prioritise a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to participate equitably during the recruitment process.


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