A leading technology services provider is seeking a Managed Services Service Desk Agent based in New South Wales, Australia. This senior service desk role involves being the first point of contact for clients and vendors, handling calls, chat requests, and tickets. Candidates should possess strong ITIL knowledge, excellent communication skills, and a methodical approach to ticket resolution. The workplace offers a hybrid working environment. Ideal for self-starters passionate about IT.#J-18808-Ljbffr