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Order fulfillment specialist

Canberra
beBeeCustomerService
Posted: 12 September
Offer description

Job Summary

The primary responsibility of this role is to pack and transfer member orders efficiently while maintaining a high level of customer service.

Key Responsibilities
- Greet members, assist with loading merchandise, ask about packing preferences, answer questions, and provide information on special promotions.
- Transfer items not on the belt to a separate cart or flatbed as the cashier scans them, placing barcodes up for easy access.
- Assist with supervisor verification for high-ticket or non-transfer items.
- Pack member orders into boxes and load them onto a separate cart or flatbed.
- Check packaging for tampering and report it immediately.
- Assist members with loading orders into their vehicles when necessary.
- Retrieve items like boxes, register supplies, and merchandise to keep lines moving efficiently.
- Perform related tasks such as setup and closing duties, returning products, collecting paperwork, stocking registers, and cleaning the area.
- Support cashiers during various promotions and maintain a clean and safe working environment.

Operational Skills Required
- Carts, flatbeds, large wheeled bins, clasping cart ropes, rolling mop bucket with wringer, mop, broom, click counter, 2-way radio, pallet jack, compactor, cardboard baler.

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