Case Worker Family Services - North West
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Position: Part time – 7 hours
Family Services provides direct support to people experiencing episodes of crisis, such as homelessness, financial hardship, food insecurity, or health issues impacting their well-being.
City Mission seeks a compassionate individual to support emergency relief services. Based in Burnie at the City Mission Hub, the case worker will assess needs and support clients through available options.
The role involves developing relationships with management, peers, and other services. Responsibilities include assessing client needs, providing advocacy, budgeting, emergency relief, and maintaining documentation. Strong administration and communication skills are essential to work effectively with clients facing various crises.
SELECTION CRITERIA
Essential Qualifications/Experience:
* Minimum Cert 4 in Community Services or equivalent
* Experience in case management support
* Strong communication skills
* Ability to build positive relationships with clients and staff
* Proficiency in computer use and data entry systems
* National Police Check required
Desirable Qualifications/Experience:
* Experience working within a Christian ethos
* Success in supporting clients with complex needs
* Ability to work independently
* Adherence to organisational policies and procedures
Why work with us?
* Vibrant workplace culture
* Salary packaging options
* In-house Chaplaincy and EAP services
* Rewards program and celebrations
The salary is based on the Social, Community, Home Care and Disability Services Industry Award 2010. As a Public Benevolent Institution, employees are eligible for salary packaging through our provider.
If passionate about working in a caring environment supporting those at risk, apply by addressing the selection criteria and sending your application to the Manager People & Culture, City Mission, PO Box 168, Launceston, or upload via SEEK.
For a full position description, contact 6335 3000, email hr@citymission.org.au, or visit our website at www.citymission.org.au.
Applications close Tuesday 10th June at 9:00am.
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