A prominent financial services organization is seeking a Customer Support Specialist to support vulnerable customers through effective claims management.
This role involves drafting clear communications conducting thorough assessments and engaging empathetically with customers. The ideal candidate will have over 2 years of experience in case management strong communication skills and resilience to handle complex situations.
The successful applicant will be trained to provide exceptional customer service and will have access to flexible workplace arrangements that value diversity and inclusion.
To be successful in this position you will need to possess the following skills:
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Resilience and ability to handle complex situations
* Experience in case management or a related field
We are committed to providing a supportive and inclusive work environment that values diversity and promotes professional growth. If you are passionate about delivering excellent customer service and have a strong desire to make a difference in the lives of others, we would love to hear from you.