BOQ Group Mermaid Waters, Queensland, Australia
2 days ago Be among the first 25 applicants
About The Role
Take the next step in your retail leadership career with a bank that is growing and transforming!
Are you an experienced Branch Manager or Retail Banking Region Manager who is ready to dive into an ever evolving and innovative bank, eager to make a lasting impact? BOQ Group is looking for a dynamic leader to help drive the acceleration of digitalisation and transforming retail bank!
At BOQ Group, we are on an exciting journey of transformation, redefining banking for our customers and communities. As the Executive Branch Manager, you’ll play a critical role in this transformation, shaping the future of our branch network while empowering teams to deliver exceptional customer experiences, portfolio growth and operational excellence.
As the Executive Branch Manager, you will lead and oversee the performance of a portfolio of retail branches (including 8-20 employees), ensuring they achieve sales, service, and operational excellence. Coach and mentor branch leaders to create a high-performing customer centric culture.
Have the ability to drive business growth by identifying opportunities within the region to expand our reach and strengthen community connections while optimising financial performance. Be able to manage large complex retail and business banking balance sheets across multi-site locations.
It is highly important to be able to collaborate with senior leadership and stakeholders to implement strategic initiatives and deliver on regional goals. Embrace change and innovation to support the banks transformational journey.
About You
As the Executive Branch Manager, you will have proven experience in leading multi-site retail or branch networks within the financial services industry. You will have exceptional leading and coaching skills, with the ability to inspire and develop teams.
You will have a track record of delivering strong business outcomes in a dynamic, ever-changing environment, with a strategic and agile mindset ready to embrace change. Additionally, the Executive Branch Manager will be passionate about driving business growth, fostering a culture of excellence, compliance, and customer-first service, thereby deepening BOQ Group’s customer relationships and community bonds.
About Us
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees. Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
Our Benefits
At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth. Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:
* Flexible working arrangement - Balance your work and personal life with ease.
* Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
* Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
* Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
* Purchase additional annual leave - Need more time off? You can buy extra leave days.
* Discounted private health insurance plan - Take care of your health with our special rates.
* Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family.
* Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
* Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.
We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!
How To Apply
To apply for this role at #boqgroup #retailbanking, follow the links or apply via our Careers Page.
BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.
If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
Please no agency applications.
Refer a Friend
This role is eligible for our Referral Bonus Program ! (internal employees only)
To refer a friend, please follow the steps below:
* Follow this link: External Job Advert
* Click on Send job to a friend
Seniority level
Director
Employment type
Full-time
Job function
Other
Referrals increase your chances of interviewing at BOQ Group by 2x.
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