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We are currently seeking a Business Development Representative to work within our Global Marketing Team. You will collaborate with our Head of Demand Generation and sales team in the APAC region to execute successful campaigns and lead business development strategies. You should be a driven, high-energy individual who can identify, create and qualify sales opportunities through a mix of outbound, strategic and targeted account prospecting.
You will need to develop a solid understanding of our products and be able to articulate our value proposition to customers to develop a pipeline of qualified leads and appointments for our APAC sales team
.You will also be responsible for maintaining and managing the lead and opportunity records in Salesforce to ensure that all qualified information is available and up to date.
About Smart Communications
Smart Communications provides the platform that leading organizations trust to deliver personalized, consistent, and compliant conversations across all touchpoints and channels. The Conversation Cloud consists of SmartCOMM ,for enterprise-scale customer communications, SmartIQ for digital forms transformation, and SmartDX, for trade documentation. Over 650 enterprise organizations across the globe rely on Smart Communications to simplify and automate complex processes and deliver highly secure, frictionless experiences across the customer lifecycle. To learn more, visit smartcommunications.com
Who are you?
* Experienced in a Business Development Representative, Sales Account Executive, or similar sales role
* Proven track record of achieving or exceeding qualified meeting targets
* Skilled in tele-prospecting, lead qualification, and building long-term prospect relationships
* Extensive experience in outbound sales development targeting executive-level contacts at large enterprises
* Background in SaaS, enterprise software, or CCM is a strong advantage
* Comfortable working across complex sales cycles and high-value opportunities
* Excellent verbal and written communication skills
* Proactive, highly energetic, self-starter with a strong can-do attitude
* Thrives in fast-paced environments, managing multiple campaigns simultaneously
* Proficient in Salesforce (CRM power user / “blackbelt” level)
* Hands-on experience with a range of sales techniques, including cold calling
* Familiar with tools such as Salesloft, Cognism, and LinkedIn Sales Navigator
* Works well within cross-functional teams, especially alongside Marketing and Sales
* Ambitious professional eager to join a fast-growing tech company with best-in-class products, global collaboration, and generous commissions
The responsibilities of the role include:
* Timely follow-up and accurate qualification of inbound inquiries and markting campaign leads
* Create strategic campaigns with Salesloft cadences, collaborating with sales representatives on key target accounts
* Strategic outbound calling, email and prospecting cadences into new and existing accounts
* Maintaining and leveraging the database of prospects to effectively identify new targets for sales and marketing
* Ability to gather key information and insight into target organisations
* Identifying decision makers amongst the targeted leads to start the sales process
* Building relationships with decision makers in target accounts
* Strong focus on customer experience ensuring a smooth transition to the field sales team
* Capturing of accurate and complete information in SFDC
* Buildingrelationships with Sales team
What we’re looking for
Must have skills/experience:
* Excellent tele-prospecting and qualification skills
* Experience in outbound sales lead development targeting executives within large enterprises. Financial Services, Insurance, Government and Healthcare experience is a plus
* Exceptional verbal and written communication skills
* Highly energetic and self-starter
* Able to work in fast-paced environment
* Highly proficient level computer skills including MS Word, PowerPoint, Excel and Outlook
* Highly proficient with Salesforce/alternate CRM
* Highly proficient with online database tools (Salesloft, Cognism and LinkedIn Navi
gator)
* Analytical Ability – effectiveness in analysing situations and identifying key issues.
* Planning and execution – monitoring progress, taking action when necessary to rectify situations / meet deadlines.
* Proactive – taking responsibility for making things happen.
* Social Magnetism – taking actions, which show awareness of one’s own impact on others.
* Teamwork – collaborating with and promoting collaboration between different parts of the business.
* Technical expertise – keeping up to date technically within one’s own functional area.
* Adaptability – stability of performance under uncertainty and pressure.
* Communication & influence – using appropriate interpersonal styles and methods of communication to influence others positively to obtain agreement between different interests.
We look for the following SMART
Values in everyone we hire at Smart Communications:
Speak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We’re not complainers we’re problem solvers.
Make a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable
for our choices. We don’t sit on the sidelines.
Agile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask ‘why?’ so that we can help remove complexity. We don’t allow hurdles to get in our way. Results-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don’t believe in being busy for the sake of being busy, we focus on productivity.
Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don’t want an yone to feel dis engaged, we’re in this together!
What’s the deal?
We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive. All our packages include an annual bonus based on the Company’s performance, so we are all incentivised to over-achieve!
In addition to a friendly, flexible and fun working environment, we provide a range of other benefits, including vision benefits, subsidised gym membership, 20 days holiday allowance plus and additional day off for your birthday!
Located in the heart of the city in both Sydney and Canberra, our offices are a friendly, tight-knit environment that house our APAC Sales, Marketing, Technology, Customer and Corporate teams. This role has a hybrid setup with occasional work from the office required.
So, if we interest you, please let us know by applying for this position and tell us all about yourself.
Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.
To learn more about Smart Communications visit:
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Business Development
* Industries
IT System Custom Software Development
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