Assistant store manager - canberra, act

Come work at yd. Australia, a leading menswear brand in the retail industry that delivers affordable, sharp fashion to the style‐conscious guy and gives you the confidence to go from desk to dancefloor.

As Assistant Store Manager you are responsible for effectively supporting the Store Manager in driving overall store and team performance by creating an exceptional customer experience, strong sales‐driving attitude, and a people‐first culture that prioritises succession and retention.

• People: Create and maintain a people‐first culture that values development, collaboration, transparency, and open communication.
• Lead, coach, and support the store team to achieve people, performance, planning, and operational goals.
• Provide regular and effective feedback that prioritises professional development and internal progression.
• Ensure the team delivers an exceptional customer experience using CLASS sale selling steps and relevant customer service techniques.
• Drive and maintain sales performance within the store in line with retail goals, budgets and KPIs.
• Support the Store Manager to plan and execute VM guides to the VM guideline standard.
• Conduct effective weekly store walks with the Store Manager to discuss store and team opportunities and develop actions.
• Serve as the primary point of contact and manager on duty during the Store Manager's RDO and Annual Leave.

• Assistant Store management experience.

• A fun, inspiring and challenging setting.
• A rewarding incentive programme.
• Frequent support, feedback, and a high level of communication with your Area Manager and State Manager.
• Mentoring, training, and development to support your career growth.

Job family: Retail Stores
Pay type: Hourly

YD CANBERRA DFO 631, SHOP 552 DFO CANBERRA, FYSHWICK ACT, Australian Capital Territory, Australia