About the Role
The Team Leader position offers a unique blend of leadership and hands-on service delivery. As a key member of our team, you will play a dual role: supporting volunteer drivers to ensure they are confident, engaged, and equipped to deliver high-quality support, while also working directly in transport services.
* Mentor and support new volunteer drivers through onboarding and buddy shifts to ensure a smooth transition into their roles.
* Provide ongoing guidance, training, and encouragement to volunteer drivers to enhance their skills and confidence.
* Assist with communication and volunteer engagement activities to foster a sense of community and teamwork.
* Ensure quality and safety standards are maintained across transport services by conducting regular audits and providing feedback to volunteers.
* Deliver safe, respectful, and reliable transport to clients, including mobility assistance, and maintain accurate records of services provided.
* Contribute to service area improvement initiatives by identifying areas for growth and implementing changes to improve efficiency and effectiveness.
This is an exciting opportunity for someone who is passionate about leading a team and making a difference in the lives of others. If you have experience in aged care, disability, or community support services and possess strong leadership, mentoring, and interpersonal skills, we encourage you to apply.
About You
We are looking for someone who:
* Has experience in aged care, disability, or community support services and understands the importance of delivering high-quality care and support.
* Demonstrates strong leadership, mentoring, and interpersonal skills to effectively manage and motivate a team of volunteer drivers.
* Is passionate about making a difference in the lives of others and understands the impact that our services can have on the community.
* Thrives in a busy, people-focused environment and is able to multitask and prioritize tasks effectively.
* Holds a current driver's licence and is physically capable of assisting clients.
* Is confident using computers and basic digital tools to maintain accurate records and contribute to service area improvement initiatives.
* Experience working with volunteers will be highly regarded.
* Certificate III/IV in Aged Care, Disability, Individual Support, or Community Services (or equivalent experience).
* Current First Aid and CPR (or willingness to obtain).
We offer a competitive salary package, comprehensive training, and opportunities for professional development. If you are a motivated and compassionate individual who is passionate about leading a team and making a difference in the lives of others, we encourage you to apply for this exciting opportunity.