Employment Type
Temporary Full Time (Up to 6/2/27)
Position Classification
Administration Officer Level 4
Location
Nepean Hospital
Remuneration
$37.91 - $38.78 per hour
Hours Per Week
38
Requisition ID
REQ
Applications close
1 February 2026
With CORE Values of C: Collaboration, O: Openness, R: Respect and E: Empowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.
About Us
Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.
Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney's western suburbs, providing world‑class clinical facilities, services, and care.
The Women & Children's Health Outpatient unit is seeking an experienced administrator to join their team. As Team Leader, you will act as a frontline leader to administration officers and assist in management and training of administrative staff within the Outpatient Clinic. Leading the team, you will ensure staff are maintaining a high standard of customer service, accurately recording patient activity and optimising revenue through efficient data capture and billing processes. If you are motivated, compassionate and ready to contribute to a high‑performing team, we encourage you to apply.
Benefits Available To Eligible NBMLHD Employees
* Accrued Day Off (ADO)
* Opportunity for extra tax savings through Salary Packaging
* Novated Leasing
* Great education opportunities through Education Training Service which offers over 110 courses each year
* Access to our Employee Assistance Program (EAP) for staff and family members
* Fitness Passport
NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.
NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards.
For assistance with applying through the NSW Health Career Portal please click here.
What You Will Bring To The Role
* Possess highly developed frontline customer services and interpersonal, verbal and written communication skills and the ability to bring a creative approach to problem solving, negotiation and conflict resolution. Ability to confidently and courteously deal with a variety of people in a multidisciplinary environment
* Demonstrated extensive experience in a clinic setting including referral pathways, waitlist management, billing practices and clinic workflow management.
* Demonstrate ability to work under limited direction both independently and collaboratively within the team environment. Well-developed time management skills with the ability to manage multiple tasks concurrently with set deadlines with proven ability to work under pressure.
* Excellent knowledge and understanding of supervising staffing, including requirements and skills; in the absence of the coordinator provide appropriate roster coverage at short notice due to sick leave or a roster deficit.
* Demonstrate ability to carry out a variety of functions which may be complex in nature and require judgment in selecting and applying established principles, techniques and methods.
* Demonstrate leadership of administrative staff monitoring department priorities, planning and organisation of daily activity to ensure delivery of customer focused service.
* Demonstrate commitment to promoting a positive workplace culture in a challenging and ever‑changing work environment within a team of diverse personalities and cultures.
Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.
Need more information?
* Click here for the Position Description
* Find out more about applying for this position
For role related queries or questions contact Amanda Chapman on
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