About Telstra Health
Every day, our people stand behind the doctors, nurses, carers and specialists who make a difference - and the managers, administrators and support teams who keep care moving.
Guided by our pursuit to realise a connected and improved digital health experience for all, we are driven by a bold ambition to transform how health, aged, and social care is delivered. Through connected and smart digital solutions and services that enable safe, secure, and high‑ quality care, we remain relentlessly focused on enhancing the experience of clinicians and the people they care for-ultimately shaping a healthier future.
From the eRx Script Exchange, through to the delivery of national social services programs such as 1800Respect and the National Cancer Screening Registry, Telstra Health is trusted globally to supply providers and health systems with connected and intelligent digital solutions and services that enable safe & secure high-quality care.
Why this role matters?
With a bold 2030 ambition ahead, our Sales, Marketing and Communications team is central to accelerating Telstra Health's growth and deepening customer loyalty. This team is redefining how we connect with customers-modernising our digital approach and placing customer experience at the heart of everything we do.
The Digital Engagement and Experience Marketing Manager is critical to this transformation, sitting at the heart of our digital uplift program. You will shape and deliver our digital and Martech strategy-turning insight, data and technology into meaningful, high-impact customer experiences.
Blending strategic vision with hands-on execution, you'll drive real change: elevating engagement across channels, unlocking the power of our platforms, and setting new standards for how Telstra Health engages global audiences. This is a rare opportunity to influence at scale, build for the future, and leave a lasting mark on how healthcare technology connects with the world.
What will I be delivering?
Lead the design and delivery of an integrated MarTech ecosystem that enables connected customer experiences and stronger ROI.
Evolve the marketing technology stack to improve targeting, insight and scalable growth.
Establish governance and operating models that drive adoption, reduce risk and maximise technology investment.
Drive digital and data strategy that supports the delivery of measurable commercial outcomes across acquisition, engagement and retention.
Lead the go-to-market digital roadmap, aligning brand, CX and communications for consistent impact.
A simplified and optimised digital landscape, including platform consolidation, SEO performance and Salesforce Marketing Cloud.
About you:
The ideal candidate brings a rare blend of expertise across marketing technology transformation, data-driven digital marketing engagement and customer experience optimisation.
You have strong experience ideally gained both in-house and within leading agencies, with a proven track record defining and guiding technology ecosystem strategy for large-scale digital and MarTech transformations. Highly regarded for your ability to design, architect and optimise complex marketing technology ecosystems, you can assess current state and define a clear, unified target architecture.
You have led major digital re-platforming or website consolidation programs end-to-end and are a trusted advisor to senior stakeholders, translating technical decisions into stronger digital performance, customer engagement and commercial outcomes.
You bring hands-on experience designing and integrating MarTech stacks, building unified customer or marketing data foundations, and executing campaigns using Salesforce CRM and Salesforce Marketing Cloud Account Engagement, alongside a strong understanding of enterprise SEO through platform change.
Why join Telstra Health:
Those who thrive at Telstra Health embrace change, move fast, and see ambiguity as opportunity. Our entrepreneurial, purpose-led culture means you'll help shape what's next-while making a real difference tackling some of the biggest challenges in digital health care.
And it doesn't stop there…
Avenues for growth and stepping into other roles.
30% discount on Telstra services including home broadband and post-paid mobiles.
Free 24/7 professional and confidential support for you and your family through EAP
Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more
Multiple leave options including 16 weeks gender-equal paid parental, family and domestic violence leave, cultural, volunteer, study leave, as well as the option to purchase additional leave.
We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply. Even if you don't check every box above, we encourage you to apply today or get in touch with us on
Applications will be assessed and shortlisted as they are received so apply today
We are a Circle Back Initiative Employer. We commit to respond to every applicant, and you will hear back from us soon.
Seniority level
Director
Employment type
Full-time
Job function
Marketing
Industries
Technology, Information and Internet