Insurance Claims Specialist Role
Making a positive impact on members' dignified retirement is key.
This role involves spearheading a seamless claims process, handling death claims with care and compassion.
About This Opportunity
Manage end-to-end claims processes, maintain strong relationships, and drive service excellence in our Melbourne-based team.
Cultivate trust and collaboration through proactive approach building and negotiation skills.
Become an expert in superannuation and life insurance products to articulate complex information clearly.
* Claims Administration Experience: Proven track record in operational efficiency and effectiveness.
* Relationship Building Skills: Foster trust and collaboration through proactivity and exceptional communication skills.
* Product Knowledge: Comprehensive understanding of superannuation and life insurance products.
* Negotiation and Problem-Solving Skills: Adept at resolving escalated situations efficiently.
* Operational Efficiency: Ability to manage declined claims and complaints effectively.
* Persistent Development: Commitment to personal and professional development for long-term growth.