A consulting firm is seeking a Service Desk Officer to provide high-quality ICT support services in a large government digital environment. Responsibilities include managing incidents and service requests, providing first-level technical support, and collaborating with teams and vendors to ensure service level maintenance. The ideal candidate will have proven experience in an ICT Service Desk setting, excellent communication skills, and experience with incident management tools. This role offers a 6-month contract with potential extensions.#J-18808-Ljbffr