Customer Service Role
Our organisation is seeking a dedicated and enthusiastic individual to join our customer service team as a part-time agent. In this role, you will be the first point of contact for customers across Australia, handling a range of inbound calls and ensuring exceptional service standards are met.
Key Responsibilities:
* Provide outstanding customer service and resolve customer complaints in a timely and professional manner
* Handle customer orders and manage inventory levels effectively
* Work collaboratively with internal stakeholders to achieve business objectives
* Participate in ongoing training and development to enhance skills and knowledge
Requirements:
To succeed in this role, you will possess excellent communication and problem-solving skills, with the ability to work independently and as part of a team. You should also be highly organised, with a strong attention to detail and the ability to prioritise tasks effectively.
Benefits:
* Competitive hourly rate and opportunities for overtime
* Comprehensive training and development program
* Flexible working arrangements and part-time hours
* Access to employee benefits and rewards program
About Us:
Our organisation is a leading provider of construction materials and services, with a strong commitment to customer satisfaction and staff development. We offer a dynamic and supportive work environment, with opportunities for growth and advancement.