Company Description“Hospitality is a work of Heart” at Novotel Perth Murray Street. Everything we do aims to make our guests and team members feel welcome and valued, providing the best experience possible.Job DescriptionAs Assistant Manager, you will play a key role in leading our Front Office team to success. Reporting to the Rooms Division Manager, your responsibilities will include managing daily operations, inspiring your team, and ensuring every guest feels welcome and valued. You will work closely with a passionate team to uphold our brand standards and maximize guest satisfaction and profitability.What You’ll Be Doing:Supervising guest arrivals, departures, and overall guest experience.Collaborating with the Rooms Division Manager on leading meetings and fostering a culture of collaboration and excellence.Managing room allocations and ensuring smooth check-in/check-out processes.Liaising with other departments to ensure seamless operations.Coaching, mentoring, and motivating the Front Office team to excel.Driving financial performance through budget management, rostering, and forecasting.QualificationsA diploma in Hospitality Management or Business Administration (preferred).At least 2 years of experience in the hotel industry with strong Front Office expertise.Proven leadership skills with the ability to mentor and motivate a team.Excellent communication, organization, and time-management skills.A guest-focused mindset and a passion for creating memorable experiences.Strong knowledge of Opera PMS, Microsoft Office, and labor laws.Additional InformationWhy work for Accor?Accor is one of the world's largest hospitality companies, with over 5,400 hotels across more than 110 countries. Career development opportunities are abundant.Benefits Your WayImmediate access to global accommodation and F&B discounts.#LearnYourWay with a modern training platform offering a wide range of free, industry-focused training resources.Recognition of service milestones and anniversaries.Our Commitment to Diversity & InclusionWe are committed to attracting, recruiting, and developing diverse talent. We offer reasonable accommodations during the recruitment process. Please let us know if you require any adjustments.Important: You must have valid Australian work rights, as we are unable to provide sponsorship.
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