NOTE ALL APPLICATIONS MUST INCLUDE COVER LETTER AND CV
Are you a compassionate and organised professional looking to make a meaningful impact in people's lives? Are you looking for a change to daytime and midweek work only? (no nights or weekends) We are a busy, family-run funeral home in the Midwestern region, dedicated to helping families through some of their most challenging times. We are seeking a Full-Time Administrative Assistant & Family Care Coordinator to join our warm, friendly, supportive team.
If you are good with computers, an outstanding communicator, and a kind and compassionate person, we want to hear from you!
Key Responsibilities:
- Provide administrative support to ensure smooth daily operations of the funeral home office.
- Coordinate and organise family care services, working closely with grieving families to provide empathetic and compassionate support.
- Manage correspondence, scheduling, and office supplies with excellent attention to detail. You will be the first port of call on emails and phone, so you need to be an excellent and confident communicator with a smile and an empathetic manner.
- Utilise strong computer skills to handle data entry, documentation, and other office tasks efficiently.
- Collaborate with a team of professionals in a friendly, respectful, and supportive environment.
What We're Looking For:
- Caring Nature: You MUST be kind, empathetic, and understanding when interacting with grieving families, providing the care and support they need. Our number one goal is to provide care and support to the families of our region. Above all else we want to be there for the families who rely on us in their time of need.
- Strong Organisational Skills: Ability to manage multiple tasks with efficiency and precision. Our office can be a fast paced environment and you will need to multitask and problem solve when things are in a hurry, while also being able to self manage and keep things organised when we get a break in the pace.
- Excellent Communication Skills: Both written and verbal communication are essential for coordinating services and providing updates to families. You will need to be a superstar on the phone and in person.
- Professional Presentation: As a representative of our funeral home, we require someone who is always impeccably presented. You will need to reflect the care we have for everyone we deal with in your own presentation.
- Team Player: A friendly and supportive attitude is essential to work well in our close-knit, compassionate team. We are family owned and run, and many of our team are long term families as well. Supporting each other is as vital as supporting the families of the region.
- Strong attention to detail: You need to have an attention to detail to make sure our families needs are met and exceeded. Every little thing is important, and we want you to notice the little things.
Why Join Us?
- Be part of a family-owned business that truly values each team member.
- Work in a fulfilling environment where you can make a difference in people's lives during their most vulnerable moments.
- Join a team that supports each other, creating a positive and encouraging workplace.
- Stable, weekday working hours, Monday to Friday 8:30am - 4:00pm. No weekends or nights.
To Apply: If you are a compassionate, organised, and professional individual who meets these requirements, we would love to hear from you! For an application to be considered you must include a cover letter and a cv. Let us know why you'd be a great fit for our team!
Come help us continue to provide the highest level of care to families in our community.
Make a difference today by joining our dedicated team.
Job Types: Full-time, Permanent
Pay: $30.00 per hour
Experience:
* Customer Service: 1 year (Preferred)
* Administration: 1 year (Preferred)
Work Authorisation:
* Australia (Required)
Work Location: In person