ICT Systems Support Specialist Role
This comprehensive support role provides technical assistance to staff across various departments.
* Troubleshooting technical issues with LAN/WAN/Firewall, Sophos, Microsoft Windows, and Microsoft 365 systems
* Maintaining the helpdesk system for efficient issue resolution
Candidates with tertiary IT qualifications and relevant knowledge are preferred. A great environment for career progression is offered with this full-time opportunity.
Key aspects of the role include:
* Collaborating with IT teams to resolve complex technical issues
* Developing and implementing effective helpdesk strategies
The ideal candidate will possess excellent communication skills and a strong understanding of IT systems and software.
We offer a dynamic work environment and opportunities for professional growth and development.