This role presents an exciting opportunity for individuals who are passionate about delivering exceptional customer service and helping customers achieve their financial goals.
The ideal candidate will have a sound understanding of compliance and excellent communication and interpersonal skills.
About the Role
The Banking Consultant will provide customers with a seamless branch experience by meeting their end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions.
* Provide customers with a seamless branch experience
* Act as a role model and peer coach to deliver the best possible customer experience
* Contribute to a significant uplift in customer engagement and advocacy
* Actively participate in and support bank programs and initiatives
To succeed in this role, you will ideally bring the following skills and qualifications:
1. Sound understanding of compliance
2. Excellent communication and interpersonal skills
3. Ability to multi-task and highly adaptable to change and ambiguity
4. Willingness to work in a collaborative team environment
5. Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage
We value diversity and inclusion in the workplace and welcome applications from everyone.
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