Join Northcott’s Finance team as a
Credit Officer on a 6‑month fixed‑term contract, playing a key role in supporting effective credit management and financial operations. As a Credit Officer, you will: Manage a shared portfolio of plan managed and self managed customers, with customer accounts allocated across Credit Officers. Collect outstanding debts in line with Northcott policy, timeframes and agreed payment arrangements. Ensure customer queries regarding invoicing and statements are responded to promptly, accurately and professionally. Maintain accurate customer account records by ensuring all transactions are correct, allocated appropriately and reconciled. Build effective relationships with customers, Service Support Partners and internal stakeholders to resolve billing issues and support timely cash collection. At Northcott, we prioritise your well‑being and success. Our team enjoys a wide range of benefits designed to support work‑life balance, financial wellbeing, and personal growth: 5 Weeks Annual Leave– I enjoy generous time off to recharge and maintain balance Salary Packaging– I increase my take‑home pay through packaging options, including $15,900 and $2,650 for meals/entertainment Fitness & Discounts– I stay healthy with Fitness Passport and save through Perkbox and discounted insurance 13 Days Sick Leave– I take the time I need to recover, with paid leave when unwell Skills & Experience
Previous Accounts Receivable / Collections experience. Ability to provide support requiring the application of knowledge and skills gained through qualifications and/or previous experience while exercising a high degree of judgement, initiative and decision making. Ability to provide specialist expertise or advice. Demonstrated track record of successful problem solving. Ability to set outcomes and develop work methods where general work procedures are not defined. Demonstrable experience working in a high volume and complex environment. Ability and success to work to tight deadlines and under pressure. High attention to detail and accuracy. Strong interpersonal skills. Excel experience Strong verbal and communication skills Diversity and Inclusion Statement
Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTIQ+ identity, disability, gender, age, religion or caring responsibilities. We welcome bilingual and multilingual applicants, recognising the important role language and cultural understanding play in connecting with and supporting our diverse communities. If you require an adjustment to participate in the recruitment process, if you have a preferred contact method or require any information provided in an alternative format, please contact Diversity, Equity and Inclusion at diversity@northcott.com.au .
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