Overview
Personal Banker | Community Bank Bacchus Marsh | VIC role at Bendigo Bank. This is a permanent, full time position located in Bacchus Marsh. The role delivers an exceptional customer experience by meeting customers' end-to-end banking needs.
Responsibilities
- Deliver win-win solutions for the bank and customers by understanding current and future goals and designing suitable financial options.
- Educate and support customers with digital banking and online platforms as offerings evolve.
- Guide customers through personalised lending solutions, including personal loans and credit card options.
- Engage in on-the-job learning and career development through training and other learning opportunities.
- Build connections with customers and support community initiatives and local events.
What you’ll bring
- Proven ability to achieve sales results through customer-focused solutions.
- Confidence to communicate with new and existing customers face-to-face and over the phone.
- Ability to quickly build relationships with customers and colleagues.
- Eagerness to understand and share what makes our bank different.
- Drive for collaboration and teamwork.
- Experience in consumer lending is a plus but not essential.
Our Community Banking model
Community Banking operates on a shared revenue model aimed at reinvesting profits into local communities to fund initiatives and support local growth. Branch staff are engaged in community events, support small businesses, and address local needs.
Why work with us?
- Big impact that matters — your work benefits customers and communities.
- A team that values you and embraces diversity.
- Career opportunity and flexible policies to support your goals.
Benefits include health and wellbeing support, discounted gym memberships, private health insurance options, and an Employee Assistance Program (EAP) for you and your immediate family. You’ll also have access to our corporate learning program, BEN U.
Think you’re our next Customer Relationship Officer? Apply now.
Please note: after submitting your application you may receive an email to complete a Pymetrics online gaming assessment; check your junk folder if not received within 30 minutes.
We are committed to a diverse and inclusive workforce and welcome applications from all backgrounds. If you require any adjustments to the application or interview process, please reach out.
For more information about our retail banking roles, we encourage you to review our career resources in the Bendigo Bank network.
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📌 Personal Banker | Community Bank Bacchus Marsh | VIC
🏢 Bendigo Bank
📍 Moorabool Shire