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Customer service agent (town of cambridge)

Turnbull Hire Drive
Customer Service Agent
Posted: 29 September
Offer description

Overview

We are seeking staff to join our team servicing Hobart Airport. Be part of a family owned, uniquely Australian car rental business, consisting of 4 different brands: Kangaroo Rentals - Turnbull's Hire - Economy Rent-A-Car and Yesaway Car Rental. Operating from Cambridge Airport, serving Hobart Airport. Successful applicants must:

Responsibilities

- Be a strong communicator, who can confidently explain information regarding the customers rental
- Deliver front desk customer service, cleaning of vehicles, and basic administration with reporting to head office
- Assist with cleaning and preparing vehicles for customers
- Work as part of a team or individually
- Adhere to time management and adapt to changing operational conditions

Qualifications

- Be available to work variable shifts, including weekends (Office hours are 8am to 8pm)
- Hold a full manual transmission driver's licence
- Basic computer skills
- Attention to detail when processing paperwork
- Strong communication skills and ability to engage with customers from diverse backgrounds
- No experience required — All training will be provided

Additional information

The position is a multi-task role that includes front desk customer service, vehicle cleaning, delivering vehicles to customers, basic administration and reporting to head office. Suitable for someone who doesn't want to just be behind a computer all day and likes a bit of variety in their day!

Your application will include the following questions:

- How many years' experience do you have as a Customer Service Representative?
- Which of the following statements best describes your right to work in Australia?
- Do you have customer service experience?
- Do you have a current Australian driver's licence?
- Are you available to work public holidays?

Optional: To help quick track investigation, please include any relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

#J-18808-Ljbffr

📌 Customer Service Agent
🏢 Turnbull Hire Drive
📍 Town of Cambridge

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Send an application
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