Customer Service Professional Wanted
Job Description:
We are seeking an exceptional Customer Service Representative to support our national business. As the first point of contact, you will engage with customer enquiries via various channels and provide personalized service.
Key Responsibilities:
* Support internal stakeholders across all business units
* Assist customers throughout their building journey
* Ensure best practice customer experience initiatives
* Utilize CRM and other systems to capture leads and manage tasks
* Build sustainable relationships through open communication
Requirements:
To be successful in this role, you will need highly-developed communication skills, proven customer service skills, and the ability to work autonomously and as part of a team.
Benefits:
Enjoy a stylish office setting, supportive culture, ongoing learning opportunities, and access to exclusive rewards programs.
About Us:
Our company is committed to delivering quality solutions for Australian families. We value innovation, quality, and continuous improvement.