About Senior Field Technician Role
Are you an autonomous and motivated self-starter with extensive experience in copper and fibre network assurance fault finding and installs? Do you have a passion for problem-solving and a desire to work in a dynamic and diverse environment?
We are seeking a Senior Field Technician to join our team based in the wider Townsville region. As part of a field service team, you will discover a wide variety of work right across our network and within the homes and businesses of our customers.
Key Responsibilities:
* Utilize your people and technical skills to make a meaningful and lasting impact, putting smiles on our customers' faces.
* Deliver end-to-end service to homes and businesses across the nation, from installation to repair and maintenance.
* Collaborate with a supportive and inclusive team, with opportunities for coaching, mentorship and career progression at every step.
Requirements:
* Current Driver's License
* Strong communication skills, both written and verbal
* Approachable and caring attitude to customer service
* Passion for problem-solving
* An appetite for challenge
* Comfortability working to tight deadlines
* Confidence to act with autonomy, integrity, and pace under pressure
* Availability to work required hours within the 7am - 7pm timeslot and travel to areas of work away from your nominal place of residence where required
What You'll Get Out:
* 18 weeks of paid parental leave
* Discounted gym memberships + other corporate benefits
* Device allowance or mobile device
* Options for salary sacrificing
* An inclusive work culture that priorities balance and wellbeing
* A dedicated and caring team of subject matter experts to train and support you
About Us
At our organization, we believe in an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We are committed to equal opportunities for all employees and strive to provide a positive work environment that allows individuals to thrive.