Digital Training Facility Manager [DTFM]
The Digital Training Facility Manager [DTFM] is responsible for managing and overseeing the assigned Digital Training Facility (DTF). The DTF is a computer lab located on Army installations and Reserve sites worldwide.
Responsibilities
* Supports oversight of student scheduling, supervision, and training.
* Coordinates facility maintenance and interacts with Enterprise Management System (EMS) Technicians.
* Adheres to EMS direction to replace monitors, desktop computers, and servers, and verifies operation of hardware and software in the DTFs.
* Maintains facility security, operating equipment, and assists students in using assets provided in DTFs.
* Monitors and reports the condition and inventory of IT hardware, desks, chairs, and other furniture at their site locations.
* Partners with other appropriate entities to create secure lab environments.
* Provides appropriate metrics and reports to designated Management, Section Leadership, and Stakeholder Staff.
* Provides server and application support and maintenance.
* Reports the operational status of the DTF(s) to the appropriate chain of command and Distributed Learning Point of Contact (DL-POC).
* Schedules training in DTFs in coordination with Soldiers and the Distributed Learning Point of Contact (DL-POC).
Requirements
* 5 years of management experience within the realm of IT support and/or management.
* The ability to analyze and evaluate trainees to summarize, forecast, and identify requirements.
* The ability to communicate orally and in writing to coordinate and schedule training sessions and prepare clear, concise reports and presentations.
Education Requirement
* Bachelor's degree preferably in computer science, information systems, information technology, computer engineering, or related.
* U.S. Citizenship Required - You must be a United States Citizen.
* Excellent oral and written communication skills.
* Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe).
* All ProSidian staff must be determined eligible for a "Facility Access Authorization" by the USG's designated Security Office.
Clearance Requirements
Given the nature of this requirement, all personnel is expected to hold a Secret Security Clearance National Agency Check with Inquiries (NACI).
Benefits
* Competitive Compensation
* Group Health Insurance Health Benefits
* 401(k) Retirement Savings Plan
* Vacation and Paid Time Off (PTO) Benefits
* Pre-Tax Payment Programs
* Purchasing Discounts & Savings Plans
* Security Clearance
* Performance Incentives