Job Overview
As a Medical Secretary, you will play a pivotal role in providing exceptional care and support to patients undergoing cancer treatment. The ideal candidate will possess excellent communication skills, be highly organized, and demonstrate a passion for delivering exceptional service.
Main Responsibilities:
* First Point of Contact: Greet patients warmly and professionally, ensuring they feel comfortable and cared for throughout their journey.
* Administrative Support: Manage incoming calls, answer patient inquiries, schedule appointments, and maintain accurate records with precision.
* Patient Advocacy: Guide patients through their care paths, ensuring every step is smooth and efficient.
* Confidentiality and Data Protection: Safeguard sensitive patient information and ensure accurate management of medical records.
Key Requirements:
* Strong Organizational Skills: Effectively manage multiple tasks while maintaining a calm and collected demeanor.
* Exceptional Communication: Build trust and ensure seamless communication with patients, carers, and colleagues.
* Tech-Savvy: Proficiency in Microsoft Word and Excel, with a willingness to learn and adapt to administrative tasks.
* Client Service Expertise: Passionate about delivering exceptional service and creating a positive experience for every interaction.
* Administration/Secretarial Experience: Previous experience in an administration environment, with a focus on attention to detail (highly regarded but not essential).
Why Choose This Role?
You'll be part of a dedicated team committed to changing lives. Every day, you'll have the opportunity to make a real difference in the lives of patients and their families. Our supportive and compassionate work environment values growth, collaboration, and excellence.