Introduction
About the Role:
We are looking for a full time Account Manager to be based in the Middlemount region on a Monday-Friday roster. Reporting to the Key Account Manager, you will be responsible for a variety of tasks, including but not limited to the below:
* Act as the first point of contact for Protech's employee's on-site
* Identify opportunities to enhance service delivery, operational efficiency, and client satisfaction through innovation and process improvement
* Ensure service delivery aligns with contractual obligations and service level agreements, identifying areas for improvement
* Attend pre-start meetings
* Track and report on employee performance, attendance, and productivity, providing feedback and support to improve outcomes
* Prepare reports and conduct monthly stake holder meetings
* Monitor and enforce compliance with site safety protocols, Protech policies, and relevant legislation, ensuring a safe working environment for all employees.
What we're looking for:
* Required: previous experience as a Site Coordinator or Account Manager in the Mining & Resources sector
* Middlemount region based
* Intermediate experience with Excel, Microsoft Office Suite, Teams & Outlook
* Highly organised with attention to detail
* Goal-orientated and results driven
* Ability to work within a close-knit team and unsupervised
* Rights to work in Australia
* Current drivers licence
Why Protech?
At Protech we are driven by ambition, integrity and a commitment to excellence. As one of Australia's largest privately owned recruitment and labour hire firms, we partner with leading clients across Mining, Civil, Maintenance, and Construction.
* SEEK Large Recruitment Agency of the Year 2024
* 19 years in business
* National footprint with local support
We live our purpose: to be a positive influence in people's lives, and our values guide everything we do:
* We Put People First
* We Create Value
* We Set High Standards
* We Deliver
What happens next?
Click APPLY NOW or reach out to Sacha Jupe (Key Account Manager) via email to or contact on for a confidential conversation about how what Life at Protech could look like for you
We believe in diversity and inclusion and welcome applicants from different backgrounds.