Customer Relationship Specialist
The role of a Customer Relationship Specialist is pivotal in delivering exceptional customer outcomes.
* Effective management of overdue accounts from leading Australian institutions is crucial for success in this position.
* A high volume of calls must be handled professionally, while utilizing databases and tools to locate and re-establish contact with customers.
* Maintenance of adherence to industry regulations and compliance frameworks is paramount.
Candidates should possess excellent communication skills, persistence, and problem-solving abilities to excel in this role.
What We Offer
* Uncapped monthly bonuses provide a motivating factor for outstanding performance.
* Hybrid work flexibility after six months allows for better work-life balance.
* Paid training and ongoing coaching ensure continuous development.
* Certificate III in Financial Services provides a solid foundation for career growth.
* Employee benefits platform offers a range of perks and discounts.
* Health and wellbeing initiatives promote a healthy work environment.
* End-of-Trip Facilities cater to the well-being of employees.
We value curiosity, respect for differences, and a willingness to help others in our organization.